FirmAuto is an indirect finance company. If you have no score or a low credit, we could approve your credit and help you build a better credit score through our unique BuroFlex program. Check our financing programs here.
In the ever-evolving landscape of auto finance, many consumers are underserved by traditional lenders, particularly those with no or low credit scores. Recognizing the need for more inclusive and flexible financing solutions, FirmAuto USA was established in 2020 in California. Our mission is simple: to provide accessible auto financing to individuals who are often overlooked by conventional financial institutions.
FirmAuto USA offers innovative financing options designed to empower first-time and non-prime buyers, enabling them to access reliable vehicles without the burden of restrictive loan terms. With a commitment to inclusion and financial empowerment, we have helped countless individuals and families improve their mobility and, ultimately, their quality of life.
We are more than just a finance company; we are a partner in your journey to vehicle ownership, offering support and solutions that fit your unique needs.
For any general question, or make a payment, please call 562-467-6963. Our customer service representatives are available from Mon-Fri: 9AM to 5PM PT.
If you would like to report a problem or file a complaint, contact our Complaints Department at 562-467-6963 or email your complaint to customerservice@firmautousa.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.
